Privacy Information

In accordance with the Fair Information Practice Principles cited by the FTC, we make full disclosure on the use of any personal data collected at our Web site or by the websites of any of our affiliate partners on our behalf. This site and accompanying email may contain links to other sites. is not responsible for the privacy practices or the content of such websites, and we strongly recommend that you review their policies. Our commitment to your privacy is important to us. Our company takes all measures possible to remain in compliance with all 'Do Not Call' laws and regulations. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

We insure the proper handling of consumer information to prevent unauthorized access or identity theft. We do this by taking every reasonable means to insure your information can not be accessed by anyone other than those properly authorized to do so. All user information sits behind a firewall, and no one except the network administrator has the ability to facilitate its access internally. Our commitment to children's privacy and protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 18. This site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

At Hilton Head Hospitality, LLC, we take consumer privacy seriously. The following
information sets forth our DO NOT CALL policies and procedures concerning your privacy:

Our representatives will not initiate telemarketing sales calls to individuals before 8:00 AM or after 9:00 PM Monday through Sunday (local time zone), or during other times restricted by local laws.

IDENTIFICATION -- Persons representing Hilton Head Hospitality, LLC for telephone soliciation purposes will clearly state they are calling on our behalf, and provide their name and a telephone number through which we can be contacted.

"DO NOT CALL" LIST -- Hilton Head Hospitality, LLC has established certain practices to effectively prevent telephone solicitations to those individuals who request not to be called.  First and foremost, we have contracted with Contact Compliance Center ( to automate the management of our Do-Not-Call List.  Persons representing us for purposes of telephone solicitations must register a consumer's request to not receive future solicitation calls by contacting VacationPlay Customer Service.   We will maintain those numbers on our list for at least 10 years, or until you request to be removed from the list.

Prior to engaging in telemarketing activities, all of our sales personnel are instructed via training sessions or by a supervisor on responding to a consumer who wishes to be placed on our Do Not Call List.  The policies and procedures set forth in this document are made available to all or our teleservices representatives, and are periodically reviewed as part of our ongoing business practices.

DO NOT MAIL POLICY -- Hilton Head Hospitality, LLC has products and services many consumers find beneficial.  We occasionally mail information to members of the public we believe would be interested in learning more about our services and products.  We understand some individuals prefer to not receive unsolicited mail.  As such, we have instituted a process for individuals to request being placed on our company-sponsored Do Not Mail List.  The process for being placed on our "Do Not Mail" List is the same as for our "Do Not Call" List.  When you make your request, please ask to be placed on both lists. While we will make every attempt to honor no direct-mail solicitations, we cannot guarantee an individual will never again receive mail from us.  The volume of our mailings requires us to automate the process of excluding names from any given campaign.  A slight variation in name or address information (whether by data entry errors or otherwise) might prevent your request from being honored.

INFORMATION SHARING & DISCLOSURE -- Hilton Head Hospitality, LLC collects personal information when you are contacted during a telephone solicitation, and when you purchase our products and services.  Additionally, we may obtain personal information from our business partners and/or customers.  Hilton Head Hospitality, LLC will not sell or rent your personally identifiable information to anyone.  We will share your personally identifiable information with others only when we have your consent, we must do so to provide the product or service you requested, we must respond to a subpoena, court order or other form of legal process, or under other similar circumstances.

CONTACT -- For more information concerning these policies, please contact Hilton Head Hospitality, LLC. 172 Towne Lake Parkway
Woodstock, GA 30188, Toll free (800) 363-5798, Office: 678-486-5045